Terms of Service

The Service turns sketches, 3D model views and photos you upload into rendered images and videos using AI models, and offers tools to edit them (upscale, relight, erase, materials and others). AI output is generated automatically: it can differ from your input, contain errors or unexpected details, and the same settings can give different results each time. Check every result before you rely on it, especially for technical, legal or client-facing use.

We may add, change or remove features, models and prices over time. When a change materially reduces what you've already paid for, we'll tell you in advance.

• You must be at least 18 years old, or the age of majority where you live, to use the Service.
• Give a valid email address and keep your password secure. You're responsible for what happens under your account.
• One person per account. Don't share an account, create several accounts to collect free credits, or use automated scripts to access the Service.
• Tell us at support@sketchrender.ai if you think someone else has accessed your account.

• Renders and edits cost credits. The price of each action is shown before you start it.
• New accounts receive 20 free credits, once per person.
• If a render fails on our side, its credits are returned to your balance automatically.
• Credits have no cash value, can't be transferred or sold, and can only be used on the Service.
• Pack credits never expire. Plan credits roll over for one month, as described on the Plans page.

• Paid plans renew automatically at the end of each billing period until you cancel. You can cancel at any time; you keep your plan and its credits until the end of the period you've paid for.
• Payments are handled by our payment provider. We don't see or store your full card details.
• Credits you've already used are not refundable. If you're charged in error, or if the law where you live gives you a right to a refund, write to us and we'll put it right.
• Prices may change. A new price for a plan applies from your next billing period, and we'll tell you before it does.

You keep all rights to the images and text you upload (“Input”) and, to the extent the law allows, to the images and videos the Service creates for you (“Output”). You give us only the permission we need to run the Service: to store, process and send your Input and Output to the AI providers that generate the result, and to show them back to you.

We don't use your Input or Output as examples on our website, in our Inspiration gallery or in marketing, and we don't use them to train AI models, unless you give us your consent first.

You must have the rights to everything you upload. Don't upload content that you're not allowed to use, or that identifies other people without their permission.

Some AI models used by the Service can create outputs similar to those created for other users. You may not hold exclusive rights in every result, and copyright protection for AI-generated images differs from country to country.

Some outputs carry content credentials (C2PA) or an invisible watermark that identify them as AI-generated. We keep these labels as part of being transparent about AI content.

You may use Output in commercial work, such as client presentations, competitions and marketing, when it was created with credits from a paid plan or a credit pack. Output created with free credits only is for evaluating the Service and personal, non-commercial use.

Don't use the Service to:

• create illegal content, sexual content involving minors, or content that harasses, threatens or defames others;
• create deceptive images of real people or events meant to mislead, or infringe anyone's copyright, trademark or privacy;
• try to get around credit charges, rate limits or security measures, or to reverse-engineer the Service or its prompts;
• overload, scrape or disrupt the Service, or resell access to it without our written permission.

We may block a request, remove content or suspend an account that breaks these rules. Where we can, we'll tell you why.

You can stop using the Service at any time. To delete your account and its data, write to support@sketchrender.ai from the email on your account. Deleting an account removes its renders, uploads and remaining credits, and can't be undone.

We may suspend or close an account that seriously or repeatedly breaks these Terms. If we close an account for any other reason, we'll refund the unused credits you paid for.

We work to keep the Service available and your files safe, but we provide it “as is” and “as available”. We don't promise that it will be uninterrupted or error-free, or that every output will meet your needs. Keep your own copies of results you need: download them, as files in the Service are stored only while your account and the job exist.

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profit, lost business or lost data, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that can't be limited by law, or your rights as a consumer where you live.

We may update these Terms. The date at the top shows when they last changed. For important changes we'll tell you by email or in the app before they apply. If you keep using the Service after that, the new Terms apply.

Questions about these Terms: support@sketchrender.ai.