Privacy Policy

• Account data: your email address, password (stored only as a secure hash by our authentication provider), display name if you set one, and the date you joined.
• Your content: images you upload (base images, references, masks), the settings you choose, and the images and videos the Service creates for you.
• Usage and billing data: your jobs and their status, credit balance and history, and your plan or purchases once payments are live.
• Technical data: IP address, browser and device type, and the sign-in sessions on your account (shown to you in Settings so you can sign them out).
• Messages you send us, such as support emails.

We don't collect payment card numbers (our payment provider handles them), and we don't buy data about you from others.

• To provide the Service: sign you in, run your renders and edits, store your results, and keep track of your credits. (Legal basis: performance of our contract with you.)
• To keep the Service safe and working: rate limits, preventing abuse of free credits, fixing errors. (Legitimate interests.)
• To reply to you and to send messages about your account, such as password resets and important changes to our Terms. (Contract / legitimate interests.)
• To meet legal obligations, such as tax records for payments. (Legal obligation.)

We don't sell your personal data, we don't use it for advertising, and we don't use your uploads or results to train AI models or as examples on our website without your consent.

We use these service providers to run the Service. Each gets only the data it needs:

• Supabase — account sign-in and our database (account data, jobs, credits).
• Cloudflare (R2 storage and image delivery) — storing and serving your uploads and results.
• fal.ai — running the AI models. Your images and the instructions built from your settings are sent to fal.ai and, through it, to the providers of the selected model, to create each result.
• Vercel — hosting the website and keeping short-term server logs.
• Upstash — rate limiting (stores your user ID or IP address for a short time).
• Our payment provider — once payments launch, it processes payments and holds your billing details.
• Our email provider — sending account emails such as sign-up confirmation and password reset.

These providers may store data in countries other than yours, including the United States. Where the law requires, transfers rely on safeguards such as the EU Standard Contractual Clauses.

• Renders, uploads used in a render, and their settings: until you delete them, or until your account is deleted.
• Uploads that no render uses (for example an image you replaced before generating): deleted automatically, usually within a week.
• Account data: for as long as your account exists. After deletion, backups and logs are cleared on their normal cycle, and we keep only what the law requires (such as payment records).

We use only cookies that are needed to keep you signed in. Your browser's local storage keeps small conveniences, such as an unfinished studio form and which renders you're waiting for. We don't use analytics or advertising cookies, so there's no cookie banner to accept.

Depending on where you live (for example under the EU/UK GDPR or California law), you can ask to access, correct, download or delete your personal data, object to or restrict how we use it, and withdraw any consent you've given. You can change your display name and password, and delete renders, in the app at any time.

For anything else, including deleting your account, write to support@sketchrender.ai from the email on your account. We'll reply within 30 days. You can also complain to the data protection authority where you live.

Data is sent over encrypted connections (HTTPS), passwords are hashed, and access to your account data is restricted to your own account. No system is perfectly secure; if a breach affects your data, we'll tell you as the law requires.

The Service is not meant for anyone under 18, and we don't knowingly collect data from children. If you think a child has given us data, contact us and we'll delete it.

We may update this policy. The date at the top shows when it last changed, and we'll tell you about important changes by email or in the app.

Questions or requests about your data: support@sketchrender.ai.